How do I set up my Office 365 email in Apple Mail?


This page explains how to properly configure the email settings in Apple Mail for Office 365.

To add your email address to Apple Mail, you need your Office 365 email address and password.

Step 1 – Open Apple Mail

Open Apple Mail and click Mail (if this is the first time you set up Apple Mail, the email account setup process will start as soon as you open the app opens).

Step 2 – Add Account

Click Add Account.

Step 3 – Choose Mail account provider

Select Exchange and click Continue.

Step 4 – Login

Enter your name and Office 365 email address and click Sign in.

Step 5 – Log in to Microsoft

Click Sign in again to allow Microsoft to retrieve your email address and account information.

Note: If Microsoft cannot find your account, you will be prompted to enter your details manually:

Username = your Office 365 email address
Password = your Office 365 email password
Internal URL =
External URL =

Step 6 – Redirect to Office 365

You will be redirected to the Office 365 sign-in screen. Enter your Office 365 email address and password and click Sign In.

Note: You may be asked to grant permission to Office 365 as part of your application.

Enable Consent on behalf of your organization and click  Accept.< /p>

Step 7 – Finish

Click Done (you can return at any time to edit these settings).

Step 8 – Retrieve Emails

Your account will be displayed and emails will be loaded. This may take a few minutes.

For support contact our Support department.